Privacy policy

Data controller: [Owner name pending] (Speedy Locksmiths), NIF [NIF]. Contact: speedylocksmiths@gmail.com, +34 613 291 104.

What data we process and why

When you contact us through the form, by phone, e-mail or WhatsApp, we process the data you give us (name, phone, e-mail, location, description of the problem and, if you send one, a photo) only to answer your request, prepare a quote and provide the service.

Legal basis

Your consent when you submit the request and, where applicable, the performance of a contract or pre-contractual steps taken at your request (Art. 6(1)(a) and 6(1)(b) GDPR).

Retention

We keep data for as long as needed to handle your request and, where a service is provided, for the periods required by Spanish tax and commercial law. Requests that do not lead to a service are deleted within 12 months at the latest.

Recipients

We do not share your data with third parties unless legally required. We use providers necessary to operate (web hosting, e-mail, WhatsApp), which process data on our behalf.

Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to speedylocksmiths@gmail.com. You may also complain to the Spanish Data Protection Agency (www.aepd.es).

Cookies

This website does not use its own tracking cookies. If analytics or advertising tools are enabled in future, your consent will be requested first.